Monday, 9 June 2014

Really Appreciate All your Help

Thankfully there have not been any more uninvited nasties on my reader list - well not for today at least. Thank you so much for your help - Tom in particular.
If anything like this happens to you (really hope that it doesn't)  - but  here's what I've done.
1. First of all, I contacted Google (did that yesterday) - on their help page. You describe the problem and then the next stage is to highlight  the bits that are causing you grief.  Submit the lot to them.
2. I changed my Google Account password. If you type in  'Google Account' - they walk you through the necessary. I also added a double layer of protection by allowing Google to send a verification code to my phone.
3. Dug out the ethernet cable like Tom said and changed my Home Hub password.
So hopefully things will be OK
Thanks again.

12 comments:

  1. You're great - thanks for your help.

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  2. Great news, Molly. So glad Tom could help you.

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  3. Excellent Molly. I use double verification when it's offered. It really is the best.

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  4. Good job you tech wizard you.

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  5. I guess there is a way out of hell. Good job, Molly.

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  6. I hope it doesn't happen again Molly. I will change my Google password to be on the safe side :)

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  7. Hello Molly - sorry to hear of your problems we have been away for a few days just got back and I am just catching up with the blogs on my reading list - Jane x

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  8. Good for you. Hope it lasts.

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  9. I'm glad you got it sorted out, I wouldn't have known where to start!

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